Do screening and comment on a finding
Classify a finding, record the context of the analysis and consult your history.
The triage records the current decision about a finding. The classification shows the status of the analysis, while comments and observations preserve the context for other team members.
What you will do
You will change the classification of a finding, justify the decision, save an observation and consult the visible history.
Who can do this
Users with access to the mission and the screening controls enabled in the find.
Before you start
- Confirm the open organization and mission.
- Consult the data and the visible evidence of the finding before classifying it.
- Define an objective justification, without copying unnecessary sensitive data.
- If the controls are disabled, keep the current state and confirm your permission.
Menu path
In the main menu, select TIME → Quests → choose the type → open the quest → Finds.
"Finds" is the visible label for the list of findings. "Finding", when it appears in a message, means an individual finding.
Steps
Change the rating
- Locate the finding and review its title, parameter, severity, classification and last observation.
- In Classification, choose the new state available to represent the current decision.
- In the Classify finding dialog, fill in Required comment. Explain the analyzed evidence, the decision or the next step, without recording unnecessary sensitive information.
- Select Apply classification.
- Confirm the message Updated Finding and check if the new rating appears on the card.
Register an observation
- In the same finding, use Notes to record context, contact, decision or next step.
- Select Save note.
- Wait for confirmation and check if the observation remains in the field.
Check comments and changes
- Select History.
- Consult the registered comments, the associated rating, the date and the user presented.
- When there is a change in classification, compare the previous state and the new state displayed in the record.
Expected result
The card shows the chosen classification and the saved observation. The History keeps the comments and state changes visible for analysis tracking.
Common problems
| Situation | What to do |
|---|---|
| Apply classification is disabled | Fill in the Required comment and confirm if the text does not contain only spaces. |
| Classification or Comments is disabled | The finding does not allow any change to this situation or your access is only for consultation. Preserve the state and confirm your permission. |
| The expected state option does not appear | Only choose from the states offered for the current classification. Do not force an unavailable transition. |
| History is empty | There is no registered comment yet for this finding. |
| The update fails | Keep the current rating, check your connection and try again. Do not repeat the decision on channels that expose sensitive data. |
