Wasa
Wasa Documentation
Wasa brings together, in a single environment, the activities that help your organization understand the security situation, organize responsibilities and better track improvements. This documentation guides group administrators, organization administrators and organization analysts through the tasks available for their role and active context.
Choose what you want to do
- Start using Wasa: enter the platform, confirm your identity, select the correct organization and familiarize yourself with the menu.
- Conduct an evaluation in GRC: work with frameworks, controls, evidence, results, action plans, vendors and reports.
- Track exposures in TIEM: create missions, execute collections, analyze findings and track the evolution of corrections.
- Manage the organization: manage organizations, users, accesses, modules, licenses and activity history, according to your permissions.
- Consult help and references: understand terms, status and severities or find guidance for common problems.
Capabilities by module
- GRC: assess controls and evidence, track maturity, vendors, action plans, and reports.
- TIEM: track missions and agents, run collections, analyze findings, and generate reports.
- Administration: manage organizations and access, and review licenses and audit records as your role allows.
Each module overview provides a detailed checklist linked to available tasks.
How to use this documentation
Each procedure informs who can perform the task, the menu path, the steps, the expected result and the recommended checks when something does not happen as expected.
Button and option names are shown as they appear in the English interface. If a product label remains in another language, the guide explains its meaning in English.
Access to resources
The available options depend on the selected organization, your access profile and the modules contracted. If an option does not appear, confirm these three points with the person responsible for your organization.
Getting started
Access, identity, and platform navigation.
- Activate the account and create the passwordUse the invitation received to create your password and prepare the first access to Wasa.
- Log in to the platformLearn how to start your access to Wasa and recognize the correct continuity of the entry.
- Reset the password using the link receivedCreate a new password when an authorized responsible person sends a reset of access.
- Set up multi-factor authenticationUnderstand how to complete the additional security configuration when it is requested during entry.
- Select the organizationLearn how to identify the active environment and change organization when your account has more than one access.
- Browse the modulesLearn how to locate GRC, TIEM and Admin and recognize the modules available for your organization.
- Manage profile and passwordLearn how to consult your account data, update your name and change your password on Wasa.
GRC
Assessments, suppliers, controls, and reports.
- GRC overviewUnderstand how GRC organizes evaluations, maturity and action plans at Wasa.
- Know frameworks and methodsUnderstand the two elements that define the content and scoring of a GRC evaluation.
- Start an evaluationCreate a GRC evaluation cycle for the active organization.
- Access my reviewsFind and track the assessments available in the active organization.
- Archive or delete an evaluationRemove an assessment from the active flow or permanently delete an archived assessment.
- Respond controlsRecord the status of each control in a GRC evaluation.
- Attach evidence to controlsLink a file to the control that it helps prove in a GRC evaluation.
- Invite external participantsShare controls of an evaluation with an external respondent and track the invitation.
- Complete an evaluationSubmit a GRC evaluation and follow your approval until completion.
- Create a checkupCreate a new version of a completed assessment and track your preparation.
- Interpret resultsUnderstand the progress and maturity displayed in the GRC evaluations.
- Create an action planTransform results of a completed evaluation into followable actions.
- Archive or delete an action planRemove a plan from active monitoring or permanently delete a plan that has already been archived.
- Register or import vendorsPrepare the necessary vendors and contacts to start targeted evaluations.
- Evaluate a vendorCreate and conduct a GRC evaluation targeted at a vendor.
- Generate GRC reportGenerate and obtain the executive report of a completed evaluation.
- Consult GRC licensingConsult the capacity and use of the GRC resources of the active organization.
TIEM
Missions, collections, findings, and reports.
- Overview of TIEMUnderstand how TIEM organizes missions, collections, findings and reports.
- Understand the types of missionCompare company missions and VIP missions before starting monitoring.
- Create a company missionCreate an TIEM mission to follow a company and its main brand.
- Create a VIP missionCreate an TIEM mission to track the public exposure of a key person.
- Edit an TIEM missionUpdate the identification data of a mission and understand when some fields are blocked.
- Inform official parameters and profilesAdd to the mission only the necessary information for follow-up.
- Set up monitored channelsConsult the global channels and add or remove public channels used only by the company mission.
- Understand mission agentsLearn what TIEM agents observe in company and VIP missions.
- Start collecting a missionStart a collection after reviewing selected parameters and agents.
- Follow the execution of a missionCheck the progress of the collections and understand the errors and warnings presented by the mission.
- Consult findings and evidenceLocate the findings of a mission and consult the evidence presented by Wasa.
- Consult the mission graphExplore the connections between parameters, agents and findings of a mission.
- Do screening and comment on a findingClassify a finding, record the context of the analysis and consult your history.
- Generate and download an TIEM reportGenerate the report of a completed execution and track its availability for download.
- Consult the TIEM licensingCheck the use, balance and visible limits for company missions and VIP missions.
- Deactivate or delete an TIEM missionUnderstand the effects and permissions before disabling a mission, deleting its results or deleting the entire mission.
Administration
Organizations, users, permissions, and audit.
- Administration overviewUnderstand the available administrative tasks and how the profile and active organization affect the menu.
- Manage organizationsConsult and keep the organizations visible in the current administrative context.
- Manage users and accessConsult users, keep access available and understand the links with organizations and profiles.
- Create and manage access profilesDefine custom operational permissions by organization and assign the right profile to each person.
- Consult modules and licensesIdentify the modules available for the active organization and consult the limits displayed by the product.
- Consult auditConsult and interpret the visible action history for the current administrative context.
Help and reference
Glossary, support, and troubleshooting.
- Product glossaryUnderstand the terms and labels used in Wasa.
- Status and severitiesUnderstand the states and severity levels displayed in the GRC and TIEM.
- Solve access problemsCheck profile, organization, invitation and module when an area of Wasa is not available.
- Solve problems with invitationsMake secure checks when an invitation does not arrive, expire or become unavailable.
- Solve problems with reportsCheck reports in preparation, unavailable or with errors in GRC and TIEM.
- Get supportPrepare secure information and only use the confirmed customer service channel for your organization.
