Manage profile and password

Learn how to consult your account data, update your name and change your password on Wasa.

The Settings page gathers the data of your account, the associated environments, the access profiles and the security options.

What you will do

You will consult the information of your profile, you will be able to update the displayed name and, when necessary, define a new password.

Who can do this

All authenticated users can consult their own information and use the available options for the account.

Before you start

Log in to Wasa and confirm that you are using the correct account.
To update the profile, enter a name with at least two characters.
To change the password, have the current password and prepare a new password with at least 12 characters.

Menu path

In the authenticated environment, open Settings.

Steps

Consult and update the profile

Open Settings.
In the account area, check the name and email displayed. The email is only for viewing on this screen.
If you wish to change the name, edit the corresponding field.
Select Save profile and wait for the confirmation of the update.
In the work environment area, consult the associated organizations and the profiles assigned to your account.

Change the password

In the security area, enter your current password.
Enter the new password, with at least 12 characters.
Repeat the new password in the confirmation field.
Select Change password.
Wait for the message that confirms the change.

Expected result

When saving the profile, Wasa confirms the update and starts displaying the entered name. When changing the password, the platform confirms the change and clears the password fields.

The organizations and access profiles linked to the account remain available for consultation on the same page.

Common problems

Situation	What to do
The profile cannot be saved	Please confirm that the name has at least two characters and try again.
The email cannot be edited	This field is only for viewing on this screen. Do not try to replace it with the name field.
The password change is not released	Fill in the current password and use a new password with at least 12 characters.
The new passwords do not match	Type the same new password again in both fields before completing.
Settings or another expected option does not appear	Check, in this order: your access profile, the active organization, the invitation associated with the account and the availability of the module.