Consult modules and licenses

Identify the modules available for the active organization and consult the limits displayed by the product.


The initial catalog shows the modules that make up the experience of the active organization. The licensing screens for GRC and TIEM detail the limits and use that the product presents for each module.

What you will do

You will identify the situation of each module and consult the displayed capacity for the active organization.

Who can do this

The Group Administrator and Organization Administrator profiles can use this procedure when they have access to the organization. The list also respects the modules associated with the user's access.

Before you start

  • Confirm the active organization.
  • Check if the desired module appears in the catalog or in the main menu.
  • Use the information as a consultation. Changes in hiring or capacity are not part of this procedure.

Menu path

Open Home to consult the catalog. For the limits, select GRC → GRC Licensing or TIEM → Module Licenses, depending on the available module.

Steps

  1. Confirm the name of the active organization.
  2. In Start, locate the module and observe the group or situation displayed.
  3. Classify the module according to the experience presented:
  • Available: the module can be used when it is associated with the organization and its access.
  • Contracted or enabled: the organization has access to the module; the interface may show it as Available.
  1. Open a module available to confirm if your options appear in the menu.
  2. In GRC or TIEM, open the license page and compare the limits, usage and remaining capacity displayed.
  3. Relate the reading to the active organization. Do not use values from another organization to decide on availability.

Expected result

You distinguish usable modules from future modules and identify the limits presented for GRC or TIEM. The query does not change contracting, authorization or capacity.

Common problems

SituationWhat to do
A module does not appearConfirm the active organization, your profile and the modules associated with your access.
The module is available, but it does not openCheck if it is associated with the organization and your access. Availability in the catalog does not substitute for these conditions.
The license page does not appearConfirm if the module is available and if your profile can access the option in the active context.
The limit is exhausted or not configuredUse the message and values displayed as a reference. The query page does not offer capacity change.

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