Understand the types of mission
Compare company missions and VIP missions before starting monitoring.
TIEM separates the tracking of organizations and brands from the tracking of key people. This choice defines the information that can be added to the mission.
What you will do
You will compare the two types of mission to choose the journey that is appropriate for the monitoring objective.
Who can do this
Users with access to the TIEM module in the active organization.
Before you start
- Confirm the active organization.
- Define whether the goal is to follow a company or a key person.
- To create a mission, the license needs to include capacity for the chosen type.
Menu path
In the main menu, select TIME → Quests → Company quests or VIP quests.
Steps
- Choose Company Missions when the goal is to track brand, domains, public presence and corporate exposure.
- For this type, prepare the mission name and select a Main Brand. After creation, the mission accepts domains, keywords and official social profiles.
- The expected result is a mission associated with the chosen brand, ready to receive business parameters and compatible agents.
- Choose VIP Missions when the goal is to track the identity, personal channels and public exposure of a key person.
- For this type, prepare the mission name. After creation, the mission accepts name, CPF, email, phone and public identifier. Only enter authorized data for this follow-up.
- The expected result is a mission dedicated to the monitored person, ready to receive VIP parameters and compatible agents.
Quick comparison
| Type | Purpose | Mission information | Parameters available after creation | Expected result |
|---|---|---|---|---|
| Company mission | Follow brand and corporate exposure | Main name and brand; description when necessary | Official domains, keywords and social profiles | Mission linked to the selected brand |
| VIP Mission | Accompany a key person and their public exposure | Name; description when necessary | Name, CPF, email, phone and public identifier | Mission dedicated to the monitored person |
Expected result
You choose the type of mission without mixing corporate and personal data. The open list in the menu corresponds to the type that will be created.
Common problems
| Situation | What to do |
|---|---|
| I don't know which type to choose | Use company mission for brand and organization; use VIP mission for a key person. |
| New mission is disabled | Check the active organization and the license capacity for the chosen type. |
| I cannot find Main brand in the VIP mission | This field only belongs to the company mission. |
| A parameter does not appear after creation | Confirm if the parameter is compatible with the chosen mission type. |