Log in to the platform
Learn how to start your access to Wasa and recognize the correct continuity of the entry.
Use the login page to start a session and access the environment associated with your account.
What you will do
You will start your access to Wasa and follow the confirmations presented until you enter the work environment.
Who can do this
Invited or registered users to use Wasa.
Before you start
- Have the Wasa address provided by the person in charge of your organization.
- Confirm that your registration or invitation is associated with the access you intend to use.
- Have the identity confirmation method requested during entry available.
Menu path
The login screen is displayed before the Wasa internal menu: Login page → Log in.
Steps
- Open the Wasa address provided by the person in charge of your organization.
- On the Log in page, start authentication using the options presented on the screen.
- Follow the identity confirmations displayed for your account.
- If Wasa requests multi-factor authentication, complete this step before continuing.
- Wait for the opening of your work environment.
Expected result
After confirming your identity, Wasa opens the environment available for your account. When multi-factor authentication still needs to be configured, the platform presents this step before the work environment.
Common problems
| Situation | What to do |
|---|---|
| The entry is not completed | Check the requested data on the screen and restart the entry. If the problem continues, confirm with the person in charge of your organization if the registration or invitation is still valid. |
| Identity confirmation does not arrive or cannot be completed | Check if you are using the confirmation method associated with your account and try again. Do not share confirmation codes. |
| An expected option does not appear after entering | Check, in this order: your access profile, the active organization, the invitation associated with the account and the availability of the module. |