Overview of TIEM

Understand how TIEM organizes missions, collections, findings and reports.

TIEM helps the organization track its digital exposure through missions. Each mission gathers what will be observed, the available agents, the collections carried out and the findings that support decision-making.

What you will do

You will get to know the main journey of TIEM and know where to locate company missions, VIP missions, collections, finds and reports.

Who can do this

Users with access to the TIEM module in the active organization.

Before you start

Log in to Wasa and confirm the active organization.
Check if the TIEM module appears in the menu.
The availability of the actions depends on your profile, the type of mission and the active license.

Menu path

In the main menu, select TIEM → Missions → Summary.

Steps

Open Summary to consult the totals of missions, agents, executions and findings of the active organization.
Compare Company Missions and VIP Missions to choose the journey that suits the monitoring goal.
Open a mission and consult Parameters to check the information that guides the follow-up.
Consult Agents to see the compatible and selected options for the mission.
Use Start collection when the mission is active, has active parameters and compatible agents selected.
Track the collections in Executions and check the results in Finds. "Find" is the label used in the interface for a finding identified by TIEM.
When there is a report available for an execution, use the execution area itself to consult it.

TIEM capability checklist

Available actions depend on mission type, active parameters, role, license, and platform configuration.

Understand company and VIP missions, create a company mission or a VIP mission.
Edit the mission, add parameters and official profiles, and, when applicable, configure monitored channels.
Review mission agents and their purpose. The customer can inspect the list but cannot change agent selection.
Start a collection when ready and track its execution.
Review findings and evidence, explore the graph, and triage or comment.
Generate reports and check licensing.

Expected result

You identify the appropriate type of mission and understand the work sequence: configure the mission, start the collection, monitor the execution, analyze findings and consult the available report.

Common problems

Situation	What to do
TIEM does not appear in the menu	Check your profile, the active organization and the availability of the module.
The summary does not show missions	Confirm the active organization and open Company Missions or VIP Missions to check the lists.
Start collection is disabled	Confirm if the mission is active, has at least one active parameter and has a compatible agent selected.
An area of the mission is not available	Check if it is compatible with the type of mission, with the license and with your profile.