Select the organization

Learn how to identify the active environment and change organization when your account has more than one access.

The active organization defines the environment whose information and options are displayed during the use of Wasa.

What you will do

You will identify the active organization and, when your account has other accesses, switch to the environment in which you want to work.

Who can do this

Users authenticated with at least one organization associated with the account. The exchange is only available to those who have access to more than one environment.

Before you start

  • Log in to Wasa with the correct account.
  • Confirm the name of the organization in which you intend to work.
  • To change environments, your account must be associated with the desired organization.

Menu path

Side menu → name of the active organization, at the top of the menu.

Steps

  1. Observe the name presented in the selector, at the top of the side menu. It identifies the active organization.
  2. If this is the correct environment, continue your activity without making any changes.
  3. To change, select the name of the active organization and open the list of available environments.
  4. Locate the desired organization. If there are many options, use the search field or expand the corresponding group.
  5. Select the action presented next to the desired organization.
  6. Wait for the opening of the panel of the chosen environment and check the name displayed in the selector.

Expected result

The selector now shows the chosen organization and Wasa opens the panel of this environment. The information and modules displayed from this moment on correspond to the active organization.

Common problems

SituationWhat to do
The selector does not openYour account may be associated with only one environment. Check the displayed name; in this case, it already represents the active organization.
The desired organization does not appearCheck, in this order: your access profile, the active organization, the invitation associated with the account and the availability of the module. Ask the organization's manager to confirm your association with the desired environment.
The exchange is not completedTry selecting the organization again and wait for the panel to open. If the failure continues, do not proceed with changes until you have confirmed the active environment.

Related tasks