Set up monitored channels

Consult the global channels and add or remove public channels used only by the company mission.

The monitored channels complement the parameters of an enterprise mission. Wasa presents the available global channels and allows you to include public channels or groups used only by the open mission.

What you will do

You will consult the global channels, add a public Telegram channel to the mission and, when necessary, remove an assigned channel.

Who can do this

Users with access to the company mission and the actions available in the Monitored channels section.

Before you start

Confirm the open company organization and mission.
In Parameters, keep at least one active keyword. The configuration can continue without it, but Telegram will not be consulted.
For the monitoring of global channels, also confirm the company’s active domain and check whether the compatible agent appears selected in Agents.
Have the public identifier started by @ or the public URL of the channel or group. Do not report private invitation, password or access code.

Menu path

In the main menu, select TIME → Missions → Company missions → open the mission → Monitored channels.

The section is not presented in VIP missions.

Steps

Open Monitored channels and consult the section Global monitoring channels.
Read the guidance displayed in the section to confirm if the active global channels will already be automatically considered by the mission. When they are available for monitoring, no additional selection is required.
In Mission monitoring channel, keep Telegram as the platform.
In the Handle or Channel/Group URL field, enter the @-initiated identifier or the public URL.
Select Add mission font.
Check the new item in Assigned monitoring channels.
To stop following a specific mission channel, select Remove from the item and confirm the action.

Expected result

Wasa presents Mission source added and includes the channel in the list of assigned channels. After a removal, it presents Monitoring source removed and removes the item from the active list.

Common problems

Situation	What to do
Monitored channels does not appear	Confirm if the open mission is a company mission. This section is not available in VIP missions.
The screen informs that there is no active keyword	Go back to Parameters, add or activate a keyword and return to the section.
The global channels appear without automatic tracking	Confirm the company’s active domain and check Agents for the compatible agent. Contact support if it is not selected.
The channel or group is not accepted	Only report a public identifier starting with `@` or a public Telegram URL.
The list cannot be loaded	Select Try again. If the problem continues, keep the current settings and try again later.
I can't add or remove a channel	Wait for the previous action to complete and confirm if your access allows you to change the mission.