Consult GRC licensing

Consult the capacity and use of the GRC resources of the active organization.

The GRC Licensing screen shows the contracted capacity and the consumption of the active organization. In the interface, "tenant" represents this organization in the current context.

What you will do

You will consult the limits, current use and remaining amount of customized frameworks, reviews and vendors.

Who can do this

Group or organization administrators with access to GRC in the active organization. Operational and custom profiles cannot view license details. This screen is read-only and does not offer actions to change the license.

Before you start

Confirm that the correct organization is active.
Check if the GRC module is available for your profile.
Use the screen for consultation. Capacity changes are not part of this procedure.

Menu path

In the main menu, select GRC → GRC Licensing.

Steps

Open GRC Licensing and confirm the message The current tenant's capacity is only read.
On the Customized Frameworks card, compare the used amount with the displayed limit and check Remaining.
On the Assessments card, compare the current use with the limit and check how many assessments can still be created.
On the Vendors card, compare the current use with the limit and check how many new registrations still fit within the capacity.
If the screen shows Current usage is above the configured limit, identify which card has usage greater than the limit. The screen informs you of the situation, but does not allow you to change the capacity.

Expected result

You identify, for each resource displayed, the used / limit relationship and the Remaining amount. This reading helps explain whether a new evaluation, a new vendor or a customized framework fits within the current capacity.

How to interpret restrictions

Visible situation	Meaning
The GRC licensing is not configured for this tenant	The capacity could not be presented to the organization. Do not interpret this message as an available or consumed limit.
Reviews or Vendors card with zero limit	The feature is not included in the current license. The creation screens display the corresponding message of the feature not included.
Remaining: 0 with a limit greater than zero	The resource is included, but the available capacity has been consumed. The creation screens may indicate that 100% of the license has been used.
There is remaining quantity, but the action remains unavailable	The license allows capacity, but another eligibility condition was not met, such as incorrect organization, missing active vendor, unavailable framework or method, or profile without the action.

Common problems

Situation	What to do
The screen informs that the GRC licensing is not configured	Confirm the active organization and try again. Do not assume that the feature is included.
The limit of reviews or vendors is zero	Recognize the feature as not included in the current license; do not treat it as a temporary screen failure.
Remaining is zero	Check the usage presented on the same card. The feature is included, but there is no capacity for a new item.
The usage is above the limit	Use the screen only to identify the divergence. It does not offer capacity adjustment.
There is remaining quantity, but it is not possible to create	Return to the task screen and confirm the other prerequisites. Available capacity does not substitute eligibility.
GRC Licensing does not appear in the menu	Check your profile, the active organization, the associated invitations and the availability of the GRC module, in that order.