Activate the account and create the password
Use the invitation received to create your password and prepare the first access to Wasa.
The access invitation allows you to confirm the account intended for your email and create the password that will be used in the first entry.
What you will do
You will open the most recent invitation, create a password that meets the requirements presented and proceed to the entry page.
Who can do this
The person who received a valid invitation to create an account at Wasa.
Before you start
- Confirm that the invitation was sent to your email address.
- Only use the most recent message received from Wasa.
- Prepare an exclusive password with at least 12 characters, uppercase and lowercase letters, number and symbol.
- Do not forward the invitation or share the password.
Menu path
This step happens before the internal menu: Invitation received by email → Create your password.
Steps
- Open the most recent invitation message sent to your address.
- Select the access presented in the message to open the Create your password page.
- Check if the email shown on the page is yours.
- In Password, enter a password that meets all the requirements displayed.
- In Confirm password, repeat exactly the same value.
- Confirm that the length, letters, number, symbol and equality indicators are met.
- Select Create password and wait for the confirmation Password created.
- Select Enter to start the first access.
Expected result
Wasa confirms that the password has been created and presents the Enter action. The account is ready for authentication and for the additional confirmations requested on the first access.
Common problems
| Situation | What to do |
|---|---|
| The page informs Invalid or expired invitation | Stop the attempt and ask the authorized person in charge to send a new invitation. |
| The page shows another email | Do not create the password. Close the page and ask for the recipient's correction. |
| Create password is disabled | Review all requirements and confirm if both fields contain the same value. |
| The creation is not completed | Do not reuse or alter the invitation address. Request a new shipment if the message continues. |
