Respond controls
Record the status of each control in a GRC evaluation.
Each control of an assessment receives a maturity rating and an observation that explains the evaluated situation. "Assessment" is the label used at Wasa for an evaluation cycle.
What you will do
You will locate the controls of an evaluation, record the answers and confirm that each change has been saved.
Who can do this
Users with access to the evaluation and the response actions presented on the screen.
Before you start
- Confirm that the correct organization is active.
- Open an available evaluation for your profile.
- Check if the framework has controls and if the evaluation method has a scale.
- Have the necessary information to justify the note of each control.
Menu path
In the main menu, select GRC → Assessments → My assessments → choose the assessment → Open.
Steps
- In the assessment, use Groups to choose the section, group or domain you want to answer.
- If necessary, use Search by control or grouping or check Only pending controls.
- Locate the control and select an option in Control maturity note.
- Fill in the Mandatory note with the context that supports the answer.
- If the control does not apply to the organization, mark Not applicable and fill in the Mandatory justification.
- Wait for confirmation Saved response. The screen also informs Draft saved automatically when mandatory note and observation are filled in.
- Check the Progress indicator to keep track of how many controls have already been answered.
Expected result
The answer is recorded in the control, the confirmation Answer saved appears and the progress of the evaluation reflects the complete controls.
Common problems
| Situation | What to do |
|---|---|
| The answer is not saved | Confirm that the note and mandatory observation are filled in. For Not applicable, check the mandatory justification. |
| The screen informs that the method does not have a scale | Consult the method associated with the evaluation before continuing. Do not choose a score outside the options displayed. |
| No controls appear | Clear the search, disable Only pending controls and select All controls. |
| The framework does not have a structure | The evaluation does not yet have available controls for response. Check the framework used before proceeding. |
| The confirmation Saved response does not appear | Wait for automatic saving. If a failure message appears, keep the content filled in and try again. |
